{"title":"Chains and charms","description":null,"products":[{"product_id":"copy-abstract-charm-amethyst-set-9ct-solid-yellow-gold-charm","title":"Disco fire quartz set in solid 18ct yellow gold with white gold dots  - Charm","description":"\u003cp\u003e~ 10.5mm X 15mm (22mm including jump rings)\u003c\/p\u003e\n\u003cp\u003e~ Disco fire quartz\u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind \u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 18ct yellow and white gold\u003c\/p\u003e\n\u003cp\u003e~ fits up to at 14g post (2.5mm jump ring)\u003c\/p\u003e\n\u003cp\u003e~ interchangeable as a necklace charm (chain available upon request) \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis is for a charm only, post not included. Compatible with 14g labrets and smaller. If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":56432725590391,"sku":null,"price":450.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_e7abc966-0760-4fec-9db1-57ab235a5d1f.jpg?v=1771369469"},{"product_id":"disco-fire-quartz-set-in-solid-9ct-yellow-gold-charm","title":"Disco fire quartz set in solid 9ct yellow gold  - Charm","description":"\u003cp\u003e~ 12.5mm x 13.5mm (26mm including chain and jump ring)\u003c\/p\u003e\n\u003cp\u003e~ Disco fire quartz\u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind \u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 9ct yellow gold\u003c\/p\u003e\n\u003cp\u003e~ fits up to at 14g post (2.5mm jump ring\u003c\/p\u003e\n\u003cp\u003e) \u003c\/p\u003e\n\u003cp\u003eThis is for a charm only, post not included. Compatible with 14g labrets and smaller. If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":56754494079351,"sku":null,"price":290.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_4aa16882-44b2-4ad5-922e-711ab1d8fe0a.jpg?v=1771366621"},{"product_id":"watermelon-tourmaline-set-in-solid-9ct-yellow-gold-charm","title":"Watermelon Tourmaline set in solid 9ct yellow gold  - Charm","description":"\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis piece has an inclusion on the surface that doesn't affect the piece but it isn't quite up to RUA standards therefore I'm selling it at a reduced price. \u003c\/p\u003e\n\u003cp\u003e~ 16mm x 9mm \u003c\/p\u003e\n\u003cp\u003e~ Watermelon Tourmaline \u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind \u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 9ct yellow gold\u003c\/p\u003e\n\u003cp\u003e~ fits up to at 14g post (2.5mm jump ring) can also be worn as a necklace charm.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis is for a charm only, post not included. Compatible with 14g labrets and smaller. If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":56754571575671,"sku":null,"price":180.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_06e5c349-8ce9-4ac5-93da-a648718fc2a6.jpg?v=1771367980"},{"product_id":"confetti-sunstone-set-in-solid-9ct-white-gold-charm","title":"Confetti Sunstone set in solid 9ct white gold  - Charm","description":"\u003cp\u003e~ 7mm x 11.5mm (19.5mm including chain and jump ring)\u003c\/p\u003e\n\u003cp\u003e~ Confetti Sunstone \u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind \u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 9ct white gold\u003c\/p\u003e\n\u003cp\u003e~ fits up to at 14g post (2.5mm jump ring) can also be worn as a necklace charm.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis is for a charm only, post not included. Compatible with 14g labrets and smaller. If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":56754584355191,"sku":null,"price":220.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_b12f6d2d-15f6-439a-ac19-548bbf94a150.jpg?v=1771368163"},{"product_id":"blue-striped-sapphire-set-in-solid-9ct-white-gold-charm","title":"Blue striped Sapphire set in solid 9ct white gold  - Charm","description":"\u003cp\u003e~ 7.5mm x 21mm (28mm including chain and jump ring)\u003c\/p\u003e\n\u003cp\u003e~ Sapphire \u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind \u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 9ct white gold\u003c\/p\u003e\n\u003cp\u003e~ fits up to at 14g post (2.5mm jump ring) can also be worn as a necklace charm.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis is for a charm only, post not included. Compatible with 14g labrets and smaller. If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":56754597691767,"sku":null,"price":240.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_d22cadbb-a8a9-4168-a11f-e1ccde42ef37.jpg?v=1771368557"},{"product_id":"textured-dot-purple-cz-9ct-solid-gold-threadless-end","title":"Textured totem charm- blue CZ 9ct solid gold charm","description":"\u003cp\u003e~5.5 x 11.5 mm (31mm including chain and jump ring)\u003c\/p\u003e\n\u003cp\u003e~ fits on 14g bar and under \u003c\/p\u003e\n\u003cp\u003e~ Completely one-of-a-kind\u003c\/p\u003e\n\u003cp\u003e~ Handmade\u003c\/p\u003e\n\u003cp\u003e~ Solid 9ct recycled gold and Cubic Zirconia  \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThis is for a threadless end only, post not included. Compatible with industry standard threadless labrets (e.g. Anatometal and NeoMetal). If you are unsure, please visit your local piercer for assistance with posts and installation.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eBy placing an order with RUA, you acknowledge and fully agree to our cancellation and return policies. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eCANCELLATIONS\u003c\/p\u003e\n\u003cp\u003eOrders may be cancelled within 24 hours of purchase and a full refund will be given. Cancellation requests made after this time may still be issued at the shop's discretion if work has not begun on the item.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRETURN POLICY \u003c\/p\u003e\n\u003cp\u003eWe are unable to exchange or return piercing jewellery. This is due to hygiene reasons and does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWe are unable to offer a refund on a personalised jewellery order. This means that we cannot provide a refund on any item that has been specially altered or personalised in any way (this includes piercing chains).\u003c\/p\u003e\n\u003cp\u003eFor non-piercing jewellery such as rings and necklaces’, you must contact us within 14 days of receiving the item, and you will have a further 14days to send the item back to us. Items must be returned in a fully resalable condition, which means being unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resealable.\u003c\/p\u003e\n\u003cp\u003eIf the above conditions are met, a full refund (minus initial shipping costs) will be issued within 10 working days. \u003c\/p\u003e\n\u003cp\u003eBuyer is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eFAULTY RETURNS\u003c\/p\u003e\n\u003cp\u003eIf your jewellery is faulty or not as described, you must contact us within 3 working days to arrange an exchange, repair, or refund. These are offered on a case-by-case basis and at the shop’s discretion. \u003c\/p\u003e\n\u003cp\u003eThe buyer is responsible for the return shipping costs. \u003c\/p\u003e\n\u003cp\u003eFor international returns, items must be marked as a ‘return’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e6-MONTH THREADLESS END WARRANTY \u003c\/p\u003e\n\u003cp\u003eSome of our pieces come with at 6-month warranty, offering a free of charge repair should the pin break. In the unlikely event that the pin is unable to be repaired, store credit for the value of the original order amount will be given. \u003c\/p\u003e\n\u003cp\u003eBuyer accepts that the repair is offered free of charge but is responsible for all costs associated with the return, including but not limited to, shipping and transit costs in both directions, any customs duties, taxes and charges in both directions. \u003c\/p\u003e\n\u003cp\u003eFor international repairs, items must be marked as a ‘repair’ on the customs document.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eRUA holds no responsibility for jewellery until it arrives in our studio, and we cannot be held responsible for any issues or losses during transit. It is recommended that the buyer obtains a proof of postage and insures the items for the full value during transit so that the buyer may claim compensation from the shipping provider in the event of a loss or damage, as RUA cannot process a refund without receiving the item.\u003c\/p\u003e","brand":"RUA","offers":[{"title":"Default Title","offer_id":57098841588087,"sku":null,"price":135.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/files\/rn-image_picker_lib_temp_097eb1ae-c3b3-4c4e-a5bf-66a6968453b0.jpg?v=1779029790"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0554\/6567\/2835\/collections\/rn-image_picker_lib_temp_a5c9bc4b-f955-4afe-8b96-06ae736d813f.png?v=1779032122","url":"https:\/\/ruabodyjewellery.myshopify.com\/collections\/chains-and-charms.oembed","provider":"RUA","version":"1.0","type":"link"}